FAQ

Sign-up is fast. Click “Register,” provide your email, create a password, and enter basic personal details (name, date of birth, country). You’ll need to choose a preferred currency from options like USD, EUR, AUD, CAD, BRL, NZD, Bitcoin, Litecoin, or Dogecoin. After initial registration, make a qualifying deposit to activate welcome bonuses when applicable. Keep your login details safe and use a strong password. If you prefer, start the process on mobile — the site is optimized for smartphones and tablets.

New players can access multiple welcome package options. The headline offer provides a 275% match up to $/€7,500 plus 225 free spins and one Bonus Crab, distributed across four deposits. Other first-deposit packages include 50% up to $3,000 or 100% offers with free spins depending on region and promo timing. Each promotion lists minimum deposit requirements and wagering rules; the 275% package carries a 50x wager on the bonus portion. Always check the full terms on the promotion page before claiming to confirm eligibility, contribution rates, and expiry.

No-deposit codes are occasionally offered as limited-time promotions or via partner campaigns. These codes, if available, will be announced on the promotions page or via official Rich Royal communications. No-deposit offers typically have strict wagering, game restrictions, and short expiry windows, so claim them quickly when released. If you don’t see an active code, check the promotions area or contact support to confirm current giveaways.

Rich Royal supports a wide range of options: Bank Transfer, Bitcoin/BTC, CashtoCode, DogeCoin/DOGE, Interac, Litecoin/LTC, MasterCard, Mifinity, Neteller, Skrill, and Visa. You can operate in AUD, BRL, Bitcoin, CAD, Dogecoin, EUR, Litecoin, NZD, and USD. Deposit and withdrawal processing times vary by method — e-wallets and crypto tend to be fastest, while bank transfers can take longer. Minimum deposit values depend on the chosen method and promotion. Always confirm any fees and processing times during checkout.

Wagering requirements indicate how many times you must play through a bonus (or deposit + bonus) before withdrawing associated funds. For example, a 50x requirement on a $100 bonus means you must place bets totaling $5,000 before the bonus money becomes withdrawable. Contribution rates (how much each game counts toward the requirement) vary — slots usually count 100%, while table games and live dealer titles often contribute less or are excluded. Some promos like Pragmatic Play Drops & Wins carry 0x wagering, while cashback offers may have a 1x requirement. Check each offer’s rules for exact calculations.

Rich Royal partners with a large roster of studios, offering slots, table games, live casino, and specialty titles. Notable providers include Evolution Gaming, NetEnt, Microgaming, Pragmatic Play, Play’n GO, Yggdrasil, Quickspin, Betsoft, Red Tiger, and many others — more than 70 in total. You’ll find classic and modern slots, live dealer tables, instant-win games, and progressive jackpots. Game availability may vary by country and promotional rules.

Yes. The site is built to work smoothly on modern smartphones and tablets without a separate download. Mobile users can register, deposit, claim bonuses, and play most games from the browser. The layout adapts to smaller screens and preserves all core functionality, including live chat and account management. For the best experience, keep your device OS and browser up to date.

Rich Royal operates under applicable gaming regulations where it is licensed. Licensing details and regulatory information are published on the site’s legal or footer sections. Licensed operation ensures independent oversight of fairness, payouts, and responsible gambling obligations. If you need to verify the exact license number and regulator for your jurisdiction, check the site’s legal pages or reach out to support.

KYC verification helps protect your account and speeds up withdrawals. Typical requests include a government-issued ID (passport, driver’s license), proof of address (utility bill or bank statement dated within the last three months), and, for some payment methods, proof of the payment source (screenshot or statement). Upload documents via your account dashboard or to the email provided by support. Verification times vary but are usually processed quickly once all documents are clear and legible.

First, try basic troubleshooting: clear your browser cache, test another browser or device, and confirm you’re using the correct login credentials. If problems persist, contact support via live chat or email (support@richroyal.com). Include screenshots, your username, and a clear description of the issue to speed resolution. For payment problems, include transaction IDs where available.

Player safety is a priority. Tools and resources include deposit limits, loss limits, session reminders, self-exclusion options, and access to support resources for problem gambling. These features are available in your account settings or via support if you need help setting them up. The casino also provides information about responsible play and links to independent help organizations for players who want further assistance.

Rich Royal uses industry-standard security measures such as SSL encryption to protect data in transit. Financial transactions are processed through reputable payment providers, including major cards, e-wallets, and cryptocurrencies. Games from licensed providers are audited for fairness and operate with certified random number generators where applicable. For extra account protection, use strong, unique passwords and enable any available security settings. If you suspect unauthorized access, contact support immediately at support@richroyal.com.